Univation Selects CenterBeam to Manage IT Infrastructure

CenterBeam Helps World Leader in Plastics Manufacturing Technology Lower IT Costs, Improve IT Services

SAN JOSE, CA - September 22, 2004

Univation Technologies, a worldwide licensor of technologies to make a variety of plastics, has selected CenterBeam to manage its IT infrastructure in its headquarters and field offices. 

Founded in 1997 and headquartered in Houston, Texas, Univation is a joint venture between ExxonMobil Chemical Company and The Dow Chemical Company.  It is focused on researching, developing and licensing new ways to make polyethylene. The different types of plastics made using Univation’s technology are turned into a wide variety of products ranging from shrink wrap to carousel horses.  Univation has comprehensive technology programs focused on the UNIPOLÔ polyethylene gas-phase process, XCATÔ Metallocene Catalyst, PRODIGYÔ Bimodal Catalysts as well as conventional Ziegler-Natta and chrome-based catalysts trade named UCAT^Ò Conventional catalysts. 

Univation: Focused on Leadership

“Univation was founded to be singularly focused on discovering better ways to make the most widely used plastic in the world,” said Bruce S. Arfken, Univation’s chief financial officer.  “During our seven years of operation, Univation has invented new methods to make polyethylene more durable and less expensive.  Univation is focused on delivering value to the polyethylene industry.  One of the reasons Univation can focus on what it does best is because we’re confident that CenterBeam is the best at what it does.”

“Just as Univation is focused on a very specific sector of the chemical industry and has become a leader, CenterBeam is focused on a very specific sector of IT management: desktop and mobile computing, the infrastructure that connects them together and the common applications that communicate across the infrastructure,” said Kevin Francis, CenterBeam chief executive officer and president.  “Univation and the entire plastics industry have benefited from its specialization.  We’re pleased and proud that Univation has benefited from CenterBeam’s specialization on making this part of the IT infrastructure more dependable and less expensive.” 

High Customer Satisfaction Leading to Growing Demand…

CenterBeam designed a quality-based IT service and support IT infrastructure that includes personal computers, mobile devices, server and network hardware and software.  CenterBeam’s innovative service is earning it unprecedented customer satisfaction.  In the calendar year 2003, CenterBeam earned a customer satisfaction rating of 95% according to Quality Resource Associates.  And as CenterBeam’s reputation for high quality spreads, this fuels a growing demand for its service.

…And Accolades from Industry Analysts and Media

CenterBeam’s unprecedented results are attracting the attention of important opinion makers such as leading IT industry analyst Gartner.  Gartner has published a case study on the CenterBeam service at InfoWorld and cited CenterBeam’s innovative approach when the firm named CenterBeam one of the “Cool Vendors” in IT management.  A book recently published by Cisco Press, The Business Case for Virtual Business Processes, included a case study of CenterBeam as an example of how companies can use IT outsourcing to reduce costs, improve efficiencies, and focus on their core business.  And CenterBeam’s expertise in computer security and outsourcing has been profiled on CNBC and in The Wall Street Journal. 

About CenterBeam, Inc.

CenterBeam is a North American-based IT outsourced services company that delivers more than 18,000 services daily for mid-sized clients in nine countries across four continents. Founded in 1999, CenterBeam pioneered the application of quality management techniques to IT and currently earns a 98% client satisfaction rating as measured by Quality Resource Associates. CenterBeam's Total Satisfaction Guarantee and month-to-month contracts make the company unique among IT outsourced services companies. CenterBeam is headquartered in San Jose, Calif. and can be reached at 408.750.0500 or www.centerbeam.com.