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CenterBeam CEO to Participate in WCBF’s Global Six Sigma Summit & Awards

Kevin Francis Joins Industry Leaders as Part of the Exclusive CEO Benchmarking Forum

SAN JOSE, CA - October 16, 2007

CenterBeam President and CEO, Kevin Francis, will be a member of an exclusive panel of top executives participating in the upcoming Six Sigma CEO Benchmarking Forum. This prestigious event is part of the Worldwide Conventions and Business Forum’s (WCBF) Global Six Sigma Summit & Industry Awards taking place on October 24, 2007 in Las Vegas, Nevada. CenterBeam is an industry pioneer and leader in the fast growing field of managed IT services, and has invested in the principles of Six Sigma to deliver quality throughout its organization.

The WCBF Global Six Sigma Summit brings together thought leaders from a cross-section of industries who are recognized for their achievements, innovations and dedication to quality and quality processes.  During the 90-minute benchmarking session, the panel will discuss various attributes of Six Sigma and their ramifications for businesses of all sizes.

“Having been invited to participate in such a prestigious event is very gratifying,” says Francis.  “It shows that in addition to our customers, CenterBeam’s efforts are being acknowledged by those who care deeply about quality.”

Juliet Simmonds, WCBF Summit Director, says, “We are very happy to have Kevin Francis as part of the Benchmarking Forum.  There is no question that his perspectives on making quality a truly meaningful imperative for the entire enterprise will be a valuable addition to those of our other panelists.”  Joining Francis on the panel are David Jones, CEO of Stanadyne Corporation, Tim Solso, CEO of Cummins, Fred Strader, President and CEO of AAI Corporation and Joseph Lawler, Chairman and CEO of CMGI.

Francis has been instrumental in implementing a total quality process throughout the company.  CenterBeam’s Total Satisfaction Guarantee has institutionalized excellence as a daily priority and consistently increased customer satisfaction from 95% in 2005 to 100% for 2007 year-to-date.  Statistics like these distinguish CenterBeam as the clear industry leader when it comes to customer satisfaction.

In addition to his CenterBeam responsibilities, Francis is a member of the Board of Directors of Softchoice Corporation, a member of the CEO Council for the Entrepreneurs’ Foundation and has served as Director of the National Quality Institute and the Public Policy Forum. Francis also held numerous leadership positions with Xerox Canada (a corporation committed to quality and customer satisfaction) including chairman, president and CEO. In 2005 he was recognized as “Industry Leader of the Year” and received New Brunswick, Canada’s Knowledge Industry Recognition and Achievement (KIRA) Award.

About CenterBeam, Inc.

CenterBeam, Inc. is an award-winning North American-based IT outsourced services company that delivers more than 140,000 daily services in a SaaS architecture for mid-sized clients with end users working in forty-five countries across six continents. Founded in 1999, CenterBeam pioneered the application of quality management techniques to IT and currently earns a 100% client satisfaction rating as measured by Quality Resource Associates. CenterBeam is headquartered in San Jose, California and can be reached at (408) 750-0500 or www.centerbeam.com.

 

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