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Neil Morrison Appointed CenterBeam Director of Technical OperationsCenterBeam Surpassing Growth Plans in Saint John SAN JOSE, CA - April 5, 2005 SAN JOSÉ, CALIF., April 5, 2005 – Today, CenterBeam announced it has appointed Neil Morrison director of technical operations. Morrison, former global manager of communications for McCain Foods Limited, will be responsible for managing and growing the technology infrastructure CenterBeam delivers to its clients. Morrison’s appointment marks an important step in the growth of CenterBeam’s North American Solutions Center, a step that puts the operation well ahead of its expected growth. “Neil will help CenterBeam continue to extend its technical operations from San José to Saint John and stay ahead of the ever growing demand for CenterBeam’s service,” said Kevin Francis, CenterBeam president and chief executive officer. “During 2004, the number of services CenterBeam delivers grew from about 8,000 to well more than 40,000. Neil will help scale CenterBeam’s technology infrastructure and immediately mine the rich vein of technical engineering talent in New Brunswick.” CenterBeam Place is the Place to Be Anthony Hardt, vice president of CenterBeam’s North American Solutions Center, said, “When CenterBeam opened the solutions center in 2003, we mapped out an aggressive plan for growth. Two years later, we’ve substantially surpassed our plans. CenterBeam Place is the new, hot tech center in Saint John and we’re hiring high-level engineering talent as fast as we can. We work in a landmark office, using best-in-class tools, with a team of highly-skilled professionals, delivering enterprise-class IT infrastructure to our growing client roster and earning unprecedented customer satisfaction in the process.”
Morrison: Experienced IT Leader “Neil brings three important things to CenterBeam,” said Eric Arnold, CenterBeam vice president of technical engineering and operations. “He has walked in the shoes of our clients, most prominently in executive IT roles for McCain and Moosehead Breweries, so he understands the demands driving that world. He has served the world of corporate IT from his days as a successful IT consultant. And, finally and most importantly, his values are completely aligned with CenterBeam’s. Customer first, integrity, ownership, passion, speed, teamwork and fun – all of these come naturally to Morrison and help make him the right leader at the right time for our technical engineering and operations team.” Morrison’s position reports to the vice president of technical engineering and operations in San José and he is located in the company’s North American Solution Center in Saint John, New Brunswick. Morrison’s team is responsible for managing the IT services for CenterBeam’s clients. These services range from monitoring a client’s network devices and servers to managing its Active Directory and Exchange. Morrison’s background is an important asset in recruiting new staff. A resident of Quispamsis, he has spent the better part of his career managing IT teams in New Brunswick. In addition to his experience at McCain Foods and director of IT and CIO of Moosehead, he was a leader in the IT division of JD Irving Limited. He is a graduate of the University of New Brunswick and all these ties to the area will come into play as he recruits engineering staff. CenterBeam’s success regularly attracts the attention of important opinion makers such as leading IT industry analyst Gartner. Gartner has published a case study on the CenterBeam service and cited CenterBeam’s innovative approach when the firm named CenterBeam one of the “Cool Vendors” in IT management. A book by Cisco Press, The Business Case for Virtual Business Processes, includes a case study of CenterBeam as an example of how companies can use IT outsourcing to reduce costs, improve efficiencies, and focus on their core business. And CenterBeam’s expertise in computer security and outsourcing has been profiled on CNBC and in The Wall Street Journal. About CenterBeam, Inc. CenterBeam is a North American-based IT outsourced services company that delivers more than 40,000 services daily for mid-sized clients in sixteen countries across four continents. Founded in 1999, CenterBeam pioneered the application of quality management techniques to IT and currently earns a 97% client satisfaction rating as measured by Quality Resource Associates. CenterBeam's Total Satisfaction Guarantee and month-to-month contracts make the company unique among IT outsourced services companies. CenterBeam is headquartered in San Jose, Calif. and can be reached at 408.750.0500 or www.centerbeam.com.
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