The Layton Companies Builds IT Better with CenterBeam
Leading National Commercial and Industrial Contractor to Benefit from CenterBeam Relationship
SAN JOSE, CA
- January 25, 2005
The Layton Companies, a nationally ranked commercial and industrial contractor, has selected CenterBeam to manage its IT infrastructure. Privately-held, The Layton Companies is based in Utah and employs more than 600 professionals. The company was founded in 1953.
“CenterBeam Committed to Quality”
“We have selected CenterBeam to provide our IT services because they have shown us the company is a full service IT management company committed to quality and putting their customers first,” said David S. Layton, president and chief executive officer. “We expect impressive results.”
“CenterBeam is earning its success the same way The Layton Companies have: Put the customer first,” said Kevin Francis, CenterBeam president and chief executive officer. “I have been impressed with the common values-based leadership and commitment to excellence between our two organizations."
High Customer Satisfaction Results in Increased Demand and Accolades
CenterBeam helps businesses operate more efficiently by improving their IT services and lowering their costs. CenterBeam uses quality-based, automated IT processes to support users and their personal computers, mobile devices, server and network hardware and software. Continuous application of quality controls and automated processes results in a service that has earned unprecedented customer satisfaction. During the first three quarters of 2004, CenterBeam earned a customer satisfaction rating of 98% as measured by Quality Resource Associates.
CenterBeam’s success regularly attracts the attention of important opinion makers such as leading IT industry analyst Gartner. Gartner has published a case study on the CenterBeam service and cited CenterBeam’s innovative approach when the firm named CenterBeam one of the “Cool Vendors” in IT management. A book by Cisco Press, The Business Case for Virtual Business Processes, includes a case study of CenterBeam as an example of how companies can use IT outsourcing to reduce costs, improve efficiencies, and focus on their core business. And CenterBeam’s expertise in computer security and outsourcing has been profiled on CNBC and in The Wall Street Journal.
About CenterBeam, Inc.
CenterBeam is a North American-based IT outsourced services company that delivers more than 40,000 services daily for mid-sized clients in sixteen countries across four continents. Founded in 1999, CenterBeam pioneered the application of quality management techniques to IT and currently earns a 98% client satisfaction rating as measured by Quality Resource Associates. CenterBeam's Total Satisfaction Guarantee and month-to-month contracts make the company unique among IT outsourced services companies. CenterBeam is headquartered in San Jose, Calif. and can be reached at 408.750.0500 or www.centerbeam.com.