Read the latest industry analyst reports and news from around the world of technology and business.
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2007/12/31:
Recently, the Canadian Innovation Productivity Awards (CIPA) named the Saint John branch of the San Jose, Calif.-based IT services company one of seven finalists in the category of "customer centricity".
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2007/12/14:
IT services provider CenterBeam will likely begin reselling the Microsoft CRM application early next year and will provide a hosted version as well.
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2007/12/13:
CenterBeam Featured as SaaS Channel Partner with Iron Mountain’s Global Partner Program
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2007/10/15:
CenterBeam CEO Kevin Francis joins other prominent business and government leaders as goodwill ambassador for the New Brunswick Ambassador Program.
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2007/10/10:
CenterBeam named as finalist for 2007 Canadian Information Productivity Award (CIPA).
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2007/09/10:
CenterBeam CEO Kevin Francis "Unleashes Tiger" for harnassing Saint John technology and expertise.
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2007/09/07:
CenterBeam CEO, Kevin Francis acknowledges technology province, Saint John, has assets to lure industry giants.
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2007/09/06:
CenterBeam President & CEO, Kevin Francis to help kick-off United Way of Canada 2007 48th Annual Campaign as motivational speaker.
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2007/07/26:
Microsoft case study reveals how Millennium Partners Sportsclub Management LLC is able to maximize resources and gain operational efficiencies through engagement with CenterBeam and implementation of Microsoft Dynamics GP.
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2007/07/26:
TiFiC case study showcases partnership with CenterBeam in development of CenterBeam Continous Configuration (C3) Tool
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2007/06/14:
PointClear Receives Fourth CenterBeam Partner of the Year Award
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2007/06/05:
CenterBeam CEO Kevin Francis joins Silicon Valley Leadership Group CEO Carl Guardino on The CEO Show. Listen to the recording.
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2007/05/07:
Community Service - A Core Value at CenterBeam
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2007/04/17:
Outsourcing Finds New Niche
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2006/11/07:
CenterBeam selects TiFiC’s IT support automation solution to anchor its robust customer support suite.
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2006/10/05:
Kevin Francis Speaks on Economic Development in New Brunswick.
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2006/09/06:
CallTower Selects CenterBeam To Lead Aggressive Distribution Strategy To Deliver Advanced, Hosted Voice/Data Services To Growing Companies
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2006/06/19:
Blade Vendor War Looms on Horizon.
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2006/06/08:
The seven easy steps to business success:
CenterBeam CEO's basic approach helps him become turnaround exec for '06.
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2006/04/10:
CenterBeam project impresses architects.
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2006/04/10:
Architects salute restoration project.
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2006/02/22:
SMBs see outsourcing as growth tool.
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2006/02/15:
Yes. You should outsource your email.
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2006/02/06:
Outsourcing desktop management can shave costs while bringing relief to an assortment of infrastructure management headaches.
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2006/01/24:
New Brunswick has its work cut out attracting outside interest.
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2005/11/16:
CenterBeam Recognized for Philanthropic Work
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2005/09/30:
Sarbanes Oxley compliance means your third-party services providers must be compliant too.
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2005/09/20:
In the new regulatory environment, solution providers with SAS-70 Type II certification can instill confidence in their clients and save them money at audit time.
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2005/06/07:
Money Talks. Understanding any IT operation begins with a hard look at where the money is going
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2005/06/01:
Solution Provider Embraces Blade Servers to Support Business Growth
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2005/06/01:
Outsourcing IT at the Same Time You Move Your Company
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2005/05/06:
Francis Named Industry Leader of Year, CenterBeam Recognized for Employment Growth
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2005/05/02:
Offshore tech support still stirs controversy. Some say communication is a problem, but outsourcing of help desks continues.
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2005/03/30:
Mobile Nightmares - Ziff Davis reporter turns to CenterBeam for advice on how to secure mobile devices.
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2005/01/25:
Microsoft CEO Steve Ballmer called Carr's premise, "hogwash!" Hewlett Packard CEO Carly Fiorina called Carr "dead wrong." Intel CEO Craig Barrett said, "IT Matters a Whole Lot." And CenterBeam CEO Kevin Francis weighed in on his blog that "IT Really Does and Really Doesn't Matter.”
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2004/12/06:
How Lou Holtz Inspires CenterBeam to Success
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2004/12/02:
“It is Friday night and outside CentreBeam Place, the light fades, the temperature drops and many Saint John employees are headed home, eager to put the rigors of the work week behind them. It's a much different story inside the former Heritage Place building, renamed recently for its marquee first tenant.”
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2004/11/30:
In its November 30, 2004 edition, The New York Times covered a handful of leading companies -- including CenterBeam -- that have built support operations in Canada that deliver high-quality customer service. The Times reports that Canada's "stability, proximity and cultural similarity to the United States tend to attract higher-value, more sophisticated work" such as CenterBeam's Express Access customer support operation.
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2004/10/18:
CenterBeam’s well-established and widely-acknowledged expertise in all things related to IT management results in the media frequently turning to us as an industry expert, as in this coverage CenterBeam recently received in eWeek.
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2004/09/:
Inc. Magazine, September 2004: Inc. magazine says CenterBeam sorts out cellphone/email "madness"
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2004/06/21:
Hewlett-Packard Co., Fujitsu Siemens Computers GmbH and IBM are each turning to system and network management software partners to help move their respective utility computing initiatives forward.
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2004/06/04:
Budget pain brings gain in the form of outsourced IT support.
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2004/05/17:
The firm has created an automated system that installs all new patches from Microsoft and regularly updates anti-virus software.
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2004/05/12:
Three weeks before the Sasser worm began to slither across the Internet, Microsoft published a patch to block the hole the worm uses to tunnel inside computers.
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2004/04/:
New technology and a changing economy are making outsourcing both a viable and a cost-effective option for SMBs.
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2004/03/04:
Vendor responds to market pressure to get 32/64-bit machines out quickly.
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2004/02/09:
But intense competition among offshore vendors should keep prices steady for now.
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2003/12/15:
Some users say the best way to reduce costs may be to outsource their desktop support to near-shore or offshore providers.
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2003/11/01:
Until recently, small and medium-size companies have lagged in the strategic use of IT. But now they're spending more money than their larger brethren to catch up, despite the economic slowdown of the past three years.
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2003/11/21:
A brighter economy means reconsidering your outsourcing needs.
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2003/11/17:
HP beefs up its Adaptive Management strategy with 40 new offerings.
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2003/11/17:
Announces products, deals in bid to expand autonomic computing strategy
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2003/10/29:
A singular event in May churned the information technology community, and the ripples continue to spread outwards to its distant shores.
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2003/08/21:
By the time you read this, a worm called Blaster may well be
history. If not, you might want to read on. (Even if it is history, read
on anyway.)
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2003/08/19:
If you want to reach deep into the hearts, minds... and pockets of the midsize customer, then it's time to shape your business around the fact that they're driven by two burning imperatives: to pay less and get more.
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2003/08/18:
Citing a more utility-like business model, medium enterprise-targeted IT consultancy CenterBeam has jumped on the no-risk bandwagon with monthly--instead of the typical yearly (or longer)--contractual terms.
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2003/07/01:
The importance of forging a partnership-like relationship with the outsourcing vendor paid off big-time for Nasdaq/Liffe’s Liberty Plaza headquarters in New York, across the street from the World Trade Center, on Aug. 31, 2001.
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2003/06/20:
California information technology services company is moving its North American "solutions centre" from San Jose to Saint John.
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2003/04/08:
IT outsourcer establishes a solid foundation with hp blade servers.
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2003/01/07:
Learn why IT spending is down, and IT outsourcing is on the rise.
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2002/01/18:
“If Hamlet had been a CTO, his famous monologue might have begun, ‘To outsource or not to outsource?’”: InfoWorld CTO Chad Dickerson talks about his decision to outsouce—and why he chose CenterBeam.
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2002/05/27:
"Not one CenterBeam employee is stationed at InfoWorld, yet the company runs our infrastructure as well as I've seen it run...There are some who would argue that good IT support should have a face...but we all know that the best IT support is the kind you never see, because that means everything is working as it should."
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2002/08/05:
Read Microsoft's case study on CenterBeam.
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2001/12/12:
The economy changes, threats are identified and opportunities are discovered. The ability of a business to respond to changes—its agility—becomes a critical quality towards its success. MIT and the Gartner Group have completed a year-long study on how IT infrastructure either impedes, or drives, agility.
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2001/12/01:
“Analysts estimated that this eclectic sector, made up of companies that in essence take over activities other companies choose to outsource, would grow by 25% in 2001 and could experience similar growth in 2002. What is propelling the expansion? In theory, providers of nuts-and-bolts services have long had a compelling pitch to make to the large and midsize companies that make up their customer base: ‘Why should you directly manage the routine operational activities that make up a substantial portion of any business? Overhead tasks … are not an intrinsic part of your business; they are infrastructure activities. Let us manage them for you. As specialized providers of these tasks, we understand how to undertake them better than you can, and at lower cost.’”
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