CTS Retail recently reported that ecommerce businesses that struggle with their on-site IT solutions named cloud computing as the best solution to their problems, according to OnWindows.com. The specific problems they named - like fee structure and support - are often the strongest features of cloud computing vendors when compared to on-site IT operations.

Implementing or upgrading software stored on in-house computers is both costly and time consuming. Using SaaS allows companies to eliminate the hassle of managing IT resources and focus primarily on using the program.

"During these difficult economic times, many retailers voiced support about being able to free-up cash and turn capital IT expenditure into less burdensome, day-to-day operating expense," Scott Storey of CTS Retail told the news provider. "As we come out of a tough recession and retailers continue to strive for greater efficiencies, more businesses will move to a different charging mechanism."

SaaS vendors have become leaders in the industry because their customers enjoy using their services without having to manage them. Most notably, Salesforce.com, a customer relationship management solution company, is considered one of the web's most innovative companies due to its success and focus on customer satisfaction.ADNFCR-2553-ID-19700600-ADNFCR