Hosted CRM

Powered by Microsoft® Dynamics® CRM

CenterBeam’s Hosted CRM combines familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. The solution is powered by Microsoft Dynamics® CRM, and equips business professionals with access to customer information through a familiar Microsoft Outlook® experience which helps ensure rapid user adoption and fast results.

Your organization will get the same powerful Dynamics CRM software delivered as a cloud service from CenterBeam, enabling anywhere access and predictable pay as you go pricing.

Leverage the productivity of a CRM solution that is:

• Familiar—software that empowers people through natural, productive, and insightful experiences.

• Intelligent—real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.

• Connected—connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems.

Business Benefits

Sales: Win More Deals

Spend more time on selling and less time on administrative tasks with CenterBeam Hosted CRM. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.

Marketing: Maximize Marketing Spend

Improve your organization’s marketing effectiveness with CenterBeam Hosted CRM. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.

Customer Service: Delight Customers

Provide compelling customer service experiences that build customer loyalty with CenterBeam Hosted CRM. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.

Extended CRM: Optimize All Relationships

Use the inherent flexibility and extensibility of CenterBeam Hosted CRM to maximize the value of all relationships. Quickly create custom business applications and industry solutions without compromising on capabilities, budget, or delivery time right from within Dynamics CRM.

CRM that Provides Choice and Flexibility

With 12 years of cloud service delivery under our belt, you benefit from CenterBeam’s experience and expertise throughout the service delivery chain.  You can seamlessly add other CenterBeam services on top of CenterBeam Hosted CRM, as well as integrate other vendor solutions – it’s your choice.