CenterBeam Library
This resource center is provided to bring you information on technology and market trends in the IT industry. We hope you'll visit regularly as we expand the content placed here.
Big League IT
Intel Snapshot (May 2009)
Intel highlights CenterBeam's enterprise class IT services and solutions for the midsize market.
"Does Outsourcing IT Make Sense?"
Rental Owner magazine (August 2008)
Knowing when it's time to transition to managed IT services can be a tough call. In this article, Karen Hayward, CenterBeam's executive VP and chief marketing officer, provides practical guidance.
"Is Your Business at Risk?"
CenterBeam White Paper (June 2008)
10 Things Every CFO Needs to Know About Security
"Make Your Data Give Back"
Digital Authority, Issue 4 (March 2008)
Iron Mountain highlights CenterBeam services in an interview with Karen Hayward, CenterBeam's executive VP and chief marketing officer.
Kevin's Recommended Reading List
These books and journals are windows Kevin has looked through and learned from. They have provided key perspectives and tools that have shaped how he leads and succeeds. And they are resources he enthusiastically shares with others to successfully develop their skills to create great companies and become thoughtful leaders in the community as well as the business world.
"Books are the carriers of civilization. Without books, history is silent, literature dumb, science crippled and speculation at a stand still. Books are humanity in print." --Barbara Tuchman.
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Promises to Keep
I was absolutely captivated by the life story of the long-time Delaware senator Joe Biden. As a Washington insider - he shares his insight on key events in his outspoken style. The book really allows you to get to know Biden the man: his character, experience and skill-sets. If you enjoy politics, this is a great read.
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This book hit me on a very personal level. Independent of where you stand on Ms. Fiorina, her tenure at HP and the aftermath -- this book reveals the private person and leader behind the powerhouse female executive persona crafted by the media. Her philosophy around the importance of a values-driven culture, about the criticality of business process design on not only operational efficiencies but customer satisfaction and retention hit home; and through stories and examples she provides ample material to help anyone learn from the "tough choices" she made along the way.
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Strategy Maps, by Kaplan and Norton, is the single most important book on my shelf. It has guided how I've led three different companies through very different stages of growth and development. Recently, I gave a presentation regarding the impact this management model has had on my career at the annual ACETech conference. You can read more about the conference, and request a multimedia presentation of that speech. Request your copy now.
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Strategy Maps is an expansion of an article originally published in the Harvard Business Review. Every issue of this journal contains at least one important idea that we put to work to make our business better. The journal sets the agenda for the dialogue of business.
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Fast Company took the idea of a business magazine and turned it on its head. Instead of a magazine about businesses and the people who run them, Fast Company is about people and the businesses they run. It is people-centric, rather than institution-centric and, therefore, perfectly complementary to the Harvard Business Review.
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Once the strategy is decided and set, it all comes down to execution. Larry Bossidy and Ram Charan's book is a road map for anyone who is trying to find success.
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Shoshana Zuboff made her first mark on the world of business idea back in the 1980s when she wrote In the Age of the Smart Machine. For more than two decades, she's consistently proven to be one of the smartest people thinking about, and explaining in lucid detail, the intersection of people and the machines they create and use. The Support Economy is particularly apt reading for those of us at CenterBeam, and those who are pioneering our economy's transition from one based on things to one that's based on helping others.
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Ten years ago, a cup of coffee cost a quarter. Today, people line up every day, sometimes twice a day to spend three dollars or more for a cup of coffee, and Starbucks is the reason why. Few companies have completely redefined something as essential as how people begin their day. Through hard work, perseverance and the power of his vision, Howard Schultz has built an empire by making sure that the best people pour the best coffee in the U.S. and, now, around the world. This book explains how he did it.
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Lean Six Sigma is a process methodology that completely changed how business manages manufacturing, Now, CenterBeam and a handful of other companies are pioneering how to apply these lessons to IT. What Is Lean Six Sigma is an excellent introduction to the topic and was required reading for my management team.
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This book, based on his seminal article in the Harvard Business Review, was a clarion call to everyone involved in IT. It revealed, perhaps not for the first time, but perhaps most eloquently, that IT is progressed to the tipping point from a craft to something that more closely resembles a utility. I wrote an essay on the controversy that was published here.
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Peter Drucker is the single most important business thinker of the past fifty years. This book distills his ideas into a daily apothegm I use to begin each and every day.
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