About CenterBeam's IT Services

Enterprise-Class IT Solutions Delivered Over the Cloud

CenterBeam is a U.S.-based IT managed service provider (MSP) serving mid-size businesses. With an 11-year track record of delivering cloud-based IT services, CenterBeam provides customers with on-demand IT capacity utilizing a subscription pricing model.

CenterBeam offers executives an alternative to funding and running IT the “traditional way” (i.e. adding bodies, equipment and overhead). Instead, your organization can leverage a pre-built infrastructure and deep pool of expertise to gain the following benefits: 

• IT agility – improved IT performance and reliability, delivering faster time to market

• Unparalleled flexibility – turnkey or a la carte services that easily scale

• Consume vs. build IT model – focus your resources on where they best impact the bottom line

Why Choose CenterBeam?

Our goal is two-fold: to simplify IT for our customers, so they don’t lose any cycles on day to day IT operations. And to do so in a way that delivers a high level of satisfaction throughout all levels of your organization.

Experience Matters

While the cloud terminology is new, the technology isn’t. Since our founding in 1999, CenterBeam’s core business has been providing our customers with Software-as-a-Service (SaaS) solutions. CenterBeam’s Hosted Microsoft® Exchange environment was the original multi-tenant deployment of Exchange in the world and the inspiration for hosted collaboration suites and architecture currently used by the majority of managed service providers today.

For us, the cloud is a natural extension of what we already excel in. We’ve utilized the cloud to deliver our SaaS solutions for years. The benefit to you is an evergreen infrastructure managed by a true pioneer in the cloud computing space.

Ultimate Flexibility

Regardless of where your infrastructure components reside – on-premise, in a co-location facility, or in the cloud – CenterBeam can seamlessly integrate your IT services. Services scale up/down to align with your business cycles and you can add new services on demand.  We continually invest in and maintain a best-in-breed infrastructure, so you don't have to.  Instead, you pay a flat monthly rate for just those services you subscribe to.

Enterprise-class Security

CenterBeam provides a robust and secure infrastructure – one that has been built from the ground up with security as our priority. Our customers are protected by a Tier 3 Class A datacenter, with triple redundant systems from top to bottom and geographically dispersed Network Operation Centers (NOCs). This allows secure services to be delivered to end-users located anywhere in the world via the Internet.

Easy Onboarding

As part of our standard on-boarding process, every implementation with CenterBeam is led by an experienced project manager and customized to meet the particular requirements and culture of your organization. 

With CenterBeam as your IT partner, you can expect:

• A fixed monthly cost
• Enterprise-class tools at a fractional ownership cost
• Support for a mixed environment (PC, Mac®, iPad™, iPhone™, BlackBerry™)
• 24x7 helpdesk, 365 days a year, unlimited calls
• Calls answered by desktop engineers, not a dispatch service
• North American-based support team
• Improved IT service and repair time
• Enhanced security (SAS 70 Type 2 certified) for services, processes, and policies
• Access to subject matter experts
• A collaborative, methodical approach to meet your business objectives
• Simple one year term contract with an easy out

By partnering with CenterBeam, your business will gain a depth of knowledge and level of service that exceeds industry standards for customer satisfaction. Inside CenterBeam we have a saying, "The difference is how we do it."  While we can certainly talk about our processes, technical expertise, and cost savings associated with using our service, what really sets us apart is our people. We share a strong commitment to our customers, and we will work every day to earn your business.

Customer Success Stories

To find out how CenterBeam helps businesses in diverse industries align IT to meet their business goals, check out our Customer Success Stories.